PRIVACY POLICY

Information Collection

We may collect non-personal information, such as a domain name and IP Address. The domain name and IP address reveal nothing personal about you other than the IP address from which you have accessed our site. We may also collect information about the type of Internet browser you are using, your operating system, what brought you to our website, and which of our web pages you have accessed.

Additionally, if you communicate with us regarding our website or our services, we will collect any information that you provide to us in any such communication.

We may also collect personal information that you voluntarily provide, including:

• Name
• Email address
• Phone number (including for SMS communications)
• Address and service location details
• Any other information you choose to provide

We may contact you via email or phone in the future to tell you about specials, new products or services, or changes to this privacy policy.

Information Use

We use the collected information primarily for our own internal purposes, such as providing, maintaining, evaluating, and improving our services and website, fulfilling requests for information, and providing customer support.

We may also use your information:

• To communicate with you regarding appointments, services, and customer support
• To communicate with you via phone calls and SMS messages regarding service updates, scheduling, and promotional offers where you have provided consent.

SMS Communications & Consent

By providing your phone number through this website or other communication channels, you consent to receive SMS (text) messages from PatchMaster, which may include appointment confirmations, scheduling updates, service notifications, and promotional messages where you have provided consent. Consent is not a condition of purchase.

Message frequency may vary depending on your interaction with our services. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by replying STOP to any message. For assistance, reply HELP or contact us at (973) 944-4900.

SMS Privacy & Mobile Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties under any circumstances. This includes affiliates, partners, and service providers for marketing purposes.

Security

We follow generally accepted industry standards to protect the information submitted to us, both during transmission and once we receive it.

If we collect sensitive information (such as credit card data), it is encrypted and transmitted to us securely. You can verify this by looking for a closed lock icon at the bottom of your web browser or by looking for “https” at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information.

Cookies

We use “cookies” on this site. A cookie is a piece of data stored on a site visitor’s hard drive to help us improve your access to our site and identify repeat visitors to our site. For instance, when we use a cookie to identify you, you would not have to log in a password more than once, thereby saving time while on our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Usage of a cookie is in no way linked to any personally identifiable information on our site.

Sharing

We may share your information with trusted service providers who assist in operating our website and delivering our services, provided that such parties agree to keep this information confidential and use it only for service-related purposes.

This does not include mobile opt-in data or consent, which will not be shared with third parties for marketing purposes.

We will disclose personal information and/or an IP address, when required by law or in the good-faith belief that such action is necessary to:

• Cooperate with the investigations of purported unlawful activities and conform to the edicts of the law or comply with legal process served on our company
• Protect and defend the rights or property of our website and related properties
• Identify persons who may be violating the law, the rights of third parties, or otherwise misusing our website or its related properties

Please keep in mind that whenever you voluntarily disclose personal information online – for example, through e-mail, discussion boards, or elsewhere – that information can be collected and used by others. In short, if you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return.

Ultimately, you are solely responsible for maintaining the secrecy of your personal information. Please be careful and responsible whenever you are online.

Links

This website may contain links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.

Surveys & Contests

From time to time, our site may request information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.

Consent

By using this website, you consent to the collection and use of information as specified above. If we make changes to our Privacy Policy, we will post those changes on this page. Please review this page frequently to remain up-to-date with the information we collect, how we use it, and under what circumstances we disclose it. You must review the new Privacy Policy carefully to make sure you understand our practices and procedures.

You may opt out of receiving marketing communications from us at any time by following the unsubscribe instructions in our emails, replying STOP to text messages, or contacting us directly at 973-944-4900. You may also request access to, correction of, or deletion of your personal information.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 973-944-4900 or via mail Attn: PatchMaster Data Protection Officer, 88 East Main Street, Ste 345, Mendham, NJ 07945.

Updated: 4/21/2026